Summary of Key Points
This privacy notice for PopuGames (“we,” “us,” or “our”) describes how and why we may collect, store, use, and share information when you use our services, including when you download, install, access, or play Solderia: Fall of Kings.
We process information to provide the game, manage accounts, save progress, support purchases, prevent fraud and cheating, improve performance, communicate with players, and comply with legal obligations.
If you do not agree with this Privacy Policy, please do not use our Services. For questions, contact us at contact@solderia.com.
1. What Information Do We Collect?
Personal information you provide to us
We may collect personal information that you voluntarily provide when you create an account, contact us, participate in events, request support, make purchases, or interact with our Services.
- Email address
- Username or player name
- Account identifiers
- Platform identifiers
- Login identifiers from Google, Apple, Steam, guest login, or other supported login providers
- Support messages and communication history
- Purchase-related information
- Country or region
- IP address
- Device information
- Gameplay-related information
We do not intentionally collect or process sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data.
Game and account data
When you use Solderia: Fall of Kings, we may collect and process game-related data, including player account ID, guest account ID, progress, levels, buildings, troops, resources, inventory, quests, alliances, rankings, events, rewards, chat or alliance communication where applicable, security data, moderation history, and support history.
Device and technical data
We may automatically collect technical information such as device type, operating system, browser type, app version, platform, crash logs, performance data, language settings, IP address, approximate location based on IP address, and unique device or advertising identifiers where permitted.
2. How Do We Use Your Information?
We process your information for the following purposes:
- To create, manage, and authenticate user accounts
- To allow players to access and play Solderia: Fall of Kings
- To save and restore game progress
- To provide gameplay features, events, alliances, rankings, rewards, purchases, and support
- To process payments and deliver purchased items
- To detect, prevent, and investigate cheating, fraud, abuse, security incidents, or violations of our terms
- To communicate with you about your account, support requests, updates, and important game information
- To send push notifications where permitted
- To analyze game performance, crashes, usage, and player experience
- To improve, personalize, and develop our Services
- To comply with legal obligations and enforce our terms and policies
3. What Legal Bases Do We Rely On?
If you are located in the European Economic Area, the United Kingdom, or another region with similar data protection laws, we process your personal information based on one or more of the following legal bases:
Contract
We process your information when it is necessary to provide the Services you requested, including account access, gameplay, purchases, saved progress, and support.
Consent
We may process your information when you have given us consent, such as for certain notifications, marketing communications, or optional features. You may withdraw your consent at any time.
Legitimate interests
We may process your information when necessary for our legitimate business interests, such as improving the game, preventing fraud, securing the Services, analyzing performance, and protecting players.
Legal obligations
We may process your information when necessary to comply with applicable laws, tax rules, accounting obligations, court orders, regulatory requests, or other legal requirements.
5. Third-Party Services and Platforms
Solderia: Fall of Kings may use third-party services for account login, hosting, analytics, payments, crash reporting, security, and game operations. These may include Google services, Apple services, Steam services, payment processors, backend and hosting providers, analytics tools, crash reporting tools, authentication providers, and notification services.
Each third-party provider may collect and process information according to its own privacy policy. We encourage you to review the privacy policies of the relevant platform or provider.
6. Payments and Purchases
If you make in-game purchases, the transaction may be processed by third-party payment providers or platform stores such as Google Play, Apple App Store, Steam, Xsolla, or other supported providers.
We may receive limited purchase-related information, such as:
- Transaction ID
- Product purchased
- Purchase status
- Purchase date
- Platform
- Country or region
- Refund or chargeback status
We use this information to deliver purchased items, prevent fraud, provide support, maintain accounting records, and comply with legal obligations. We do not directly store full payment card details.
7. Push Notifications
We may request permission to send push notifications related to your account, game progress, events, rewards, alliance activity, security alerts, or important game updates.
You can disable push notifications at any time through your device settings or in-game settings where available.
8. Children’s Privacy
Our Services are not intended for children below the age required by applicable law to provide consent for data processing.
We do not knowingly collect personal information from children without appropriate consent where required by law. If you believe that a child has provided us with personal information without proper consent, please contact us at contact@solderia.com, and we will take appropriate steps to delete such information.
9. How Long Do We Keep Your Information?
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may keep information for as long as your account remains active or as needed to:
- Provide the Services
- Maintain game progress
- Process purchases
- Provide support
- Prevent fraud or cheating
- Resolve disputes
- Enforce our terms
- Comply with legal, accounting, or tax obligations
When we no longer have a legitimate business or legal need to process your personal information, we will delete or anonymize it. If deletion is not immediately possible, such as information stored in backups, we will securely store it and isolate it from further processing until deletion is possible.
10. How Do We Keep Your Information Safe?
We use reasonable technical and organizational measures designed to protect your personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or improperly access, collect, steal, or modify your information.
You are responsible for keeping your account credentials secure and for using the Services in a safe environment.
11. What Are Your Privacy Rights?
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Complain to a data protection authority
If you are located in the European Economic Area or the United Kingdom, you may have rights under GDPR or UK GDPR.
To exercise your rights, contact us at contact@solderia.com. We will review and respond to your request in accordance with applicable data protection laws.
12. Account Deletion
You may request deletion of your account and personal information by contacting us at contact@solderia.com or by using any account deletion feature available inside Solderia: Fall of Kings or on our website.
When you request account deletion, we will delete or deactivate your account and related personal information from active systems, unless we need to retain certain information for legitimate reasons such as fraud prevention, security, legal compliance, accounting or tax obligations, dispute resolution, enforcement of our terms, or investigation of abuse, cheating, or violations.
Deletion of your account may permanently remove your game progress, purchases, virtual items, rankings, alliance membership, rewards, and other gameplay data.
13. Controls for Do-Not-Track Features
Some browsers and mobile operating systems include a Do-Not-Track feature or similar setting. Because no uniform standard for responding to Do-Not-Track signals has been adopted, we do not currently respond to such signals.
If a standard is adopted in the future that requires us to respond to such signals, we will update this Privacy Policy accordingly.
14. Do We Make Updates to This Notice?
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date and will become effective when made available.
If we make material changes, we may notify you by posting a notice, sending a notification, or using another appropriate method. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
15. How Can You Contact Us?
If you have questions or comments about this Privacy Policy, you may contact us at: